Terms of service

Terms of Service

Effective Date: September 13, 2026

Welcome to WEAI. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Overview

This website is operated by WEAI. Throughout the site, the terms “we,” “us,” and “our” refer to WEAI. The terms “you” and “your” refer to the customer, visitor, or user of our website.

By using our website or placing an order, you agree to comply with these Terms, our Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on our website.

2. Online Store Terms

You must be at least the age of majority in your place of residence, or have permission from a parent or legal guardian, to use this website or make a purchase.

You may not use our products or services for any illegal or unauthorized purpose. You must not violate any applicable laws, rules, or regulations when using our website.

3. Product Information

We try our best to display product descriptions, images, colors, sizes, prices, and availability as accurately as possible. However, we do not guarantee that all product information is complete, current, or error-free.

Colors and product appearances may vary depending on your screen, device settings, lighting, and other factors.

We reserve the right to update, change, limit, or discontinue any product at any time without notice.

4. Prices and Payment

All prices are shown in the currency displayed at checkout unless otherwise stated. Prices, promotions, discounts, and product availability may change without notice.

Payment must be completed before an order is processed. By submitting payment information, you confirm that you are authorized to use the selected payment method.

We reserve the right to refuse or cancel any order if payment is not completed, appears fraudulent, or violates our policies.

5. Orders and Order Acceptance

After you place an order, you may receive an order confirmation email. This confirmation does not guarantee that your order has been accepted or shipped.

We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, incorrect pricing, product unavailability, payment issues, shipping restrictions, or violation of these Terms.

If we cancel an order after payment has been made, we will issue a refund to the original payment method where applicable.

6. Shipping and Delivery

Shipping times are estimates and may vary due to processing time, carrier delays, customs clearance, weather, holidays, incorrect shipping information, or other circumstances outside our control.

Customers are responsible for providing complete and accurate shipping information. We are not responsible for delays, failed delivery, or lost packages caused by incorrect or incomplete addresses provided by the customer.

Please review our Shipping Policy for more details about processing time, delivery estimates, tracking, and package issues.

7. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are handled according to our Refund Policy. Please review the Refund Policy before making a purchase.

Return or exchange requests must be submitted within the stated return window and must be approved by our support team before any item is sent back.

Items that are used, washed, altered, damaged, missing tags, missing packaging, or otherwise not in original condition may not be eligible for return, exchange, or refund unless the issue is caused by our side.

8. Account Information

If you create an account on our website, you are responsible for keeping your account information accurate and secure. You are responsible for all activity that occurs under your account.

Please contact us immediately if you believe your account has been accessed without authorization.

9. Discounts and Promotions

Discount codes, promotions, and special offers may be subject to additional terms, limits, expiration dates, and eligibility requirements.

Discounts may not be combined unless clearly stated. We reserve the right to modify, suspend, or cancel promotions at any time.

10. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase, billing, shipping, and account information for all orders.

We reserve the right to cancel or delay orders if the information provided is inaccurate, incomplete, or cannot be verified.

11. Third-Party Services and Links

Our website may include links to third-party websites, payment providers, shipping services, apps, or tools. These third-party services are not controlled by us.

We are not responsible for the content, policies, security, accuracy, or practices of third-party websites or services. Your use of third-party services is at your own risk and may be subject to their own terms and policies.

12. User Comments, Feedback, and Submissions

If you send us comments, reviews, photos, ideas, suggestions, or other materials, you agree that we may use, edit, publish, translate, and display them where permitted by law.

You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, or personal rights. You also agree not to submit unlawful, abusive, misleading, harmful, or offensive content.

13. Intellectual Property

All content on our website, including text, images, graphics, logos, product names, designs, layout, and other materials, is owned by or licensed to WEAI unless otherwise stated.

You may not copy, reproduce, distribute, modify, sell, or use our website content for commercial purposes without our written permission.

14. Prohibited Uses

You are prohibited from using our website or services:

- For any unlawful purpose
- To violate any applicable laws or regulations
- To infringe upon our rights or the rights of others
- To submit false or misleading information
- To upload or transmit viruses, malware, or harmful code
- To collect or track personal information of others
- To interfere with the security or operation of our website
- To spam, phish, scrape, crawl, or misuse our website
- For fraudulent, abusive, or harmful activity

We reserve the right to terminate your access to our website or services if you violate these Terms.

15. Disclaimer of Warranties

Our website, products, and services are provided on an “as is” and “as available” basis, except as otherwise required by law.

We do not guarantee that our website will be uninterrupted, secure, error-free, or free from viruses or harmful components. We do not guarantee that all product descriptions, prices, availability, or other website content will always be accurate or current.

16. Limitation of Liability

To the fullest extent permitted by law, WEAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

This includes, but is not limited to, loss of profits, loss of data, order delays, website interruptions, product misuse, delivery issues caused by third parties, or unauthorized access to your information.

Nothing in these Terms limits any rights that cannot be excluded under applicable law.

17. Indemnification

You agree to indemnify and hold harmless WEAI, its owners, employees, partners, service providers, and affiliates from any claim, demand, loss, liability, or expense arising from your violation of these Terms, misuse of our website, or violation of any law or third-party rights.

18. Privacy

Your submission of personal information through our website is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

19. Termination

We may suspend or terminate your access to our website or services at any time if we believe you have violated these Terms or engaged in harmful, fraudulent, or unlawful activity.

The obligations and liabilities incurred before termination shall survive the termination of these Terms where applicable.

20. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms at any time by posting the updated version on our website.

The updated Terms will take effect when posted. Your continued use of our website after changes are posted means you accept the updated Terms.

21. Governing Law

These Terms shall be governed by and interpreted according to the applicable laws of the jurisdiction where WEAI operates, unless otherwise required by local consumer protection laws.

22. Contact Information

If you have any questions about these Terms of Service, please contact us at:

WEAI
Email: support@weaiwear.com